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With 24/7 monitoring it’s easier to find the root cause of performance issues because the data is all at your fingertips helping to pinpoint when and where the problem started.

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With constant 24/7 monitoring, the data is at your fingertips. Not only can 24/7 monitoring help find the root cause of performance issues, but constant monitoring can also help prevent issues from occurring in the first place.

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In today’s era many businesses rely on outside companies, known as third party organizations, to handle their data or services. Some examples might include vendors, marketing firms, recruiting organizations and other external entities.

In these instances, it’s likely that third party vendors might collect, store or refer to confidential or sensitive information regarding the business or its customers. In order to ensure customer data and business processes remain protected and operational it’s import to vet third party companies to ensure the best results are obtained from such associations.

The purpose of this policy is to provide guidelines for establishing qualified third party vendors with whom to do business and what requirements or regulations should be imposed upon their operational processes.

This policy can be customized as needed to fit the needs of your organization. This policy supports the existing federal/state laws as they apply to third party vendors, but shall not replace any potential changes in current or future compliance components levied against third party vendors through statute, law, or contract. It is recommended that any such changes be incorporated into this policy.

From the policy

SCOPE

All employees, whether full-time, part-time, contract workers, consultants, part-time staff, interns and temporary workers and other personnel are covered by this policy. It also applies to all company-owned equipment, employee-owned equipment used to conduct company business or material related thereto.

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Constant monitoring helps you to define “what’s normal” alerting you to abnormal performance before impacting end users.

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Software development is a complex process which involves a specific series of steps (known as the development lifecycle) to transform a concept into a deliverable product. The steps involved with creating the finished product must be adhered to carefully in order to yield the best results, reduce inefficiencies and maximize customer satisfaction.

The development lifecycle should include standard elements such as a common vocabulary of terms, identifying software development goals, naming stakeholders, establishing clear roles and assignments for personnel involved, formulating communication channels between appropriate teams and stakeholders, creating identifiable milestones for transitioning from one step of the development process to the next and a clear definition of success in creating the finished product.

The purpose of this policy is to provide guidelines for establishing and following a development lifecycle system. This policy can be customized as needed to fit the needs of your organization.

From the policy

SCOPE

All employees, whether full-time, part-time, contract workers, consultants, part-time staff, interns and temporary workers and other personnel are covered by this policy. It also applies to all company-owned equipment, or employee-owned equipment used to conduct company business or material related thereto.

EXCEPTIONS

There are no exceptions to this policy except where permitted in writing by the HR and IT departments.

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