Star InactiveStar InactiveStar InactiveStar InactiveStar Inactive
 

I recently upgraded my lab environment from XenApp 7.12 to 7.17. As part of this process, I also upgraded the Provisioning Server infrastructure to 7.17 as well. The upgrade appeared to go through without any issues. The only deviation in my configuration from standard was that I used an AD account for the PVS services […]

The post QuickPost: “Cannot connect to server version prior to 7.xx” when running Citrix PVS Imaging Wizard appeared first on HTG | Howell Technology Group.


I recently upgraded my lab environment from XenApp 7.12 to 7.17. As part of this process, I also upgraded the Provisioning Server infrastructure to 7.17 as well. The upgrade appeared to go through without any issues. The only deviation in my configuration from standard was that I used an AD account for the PVS services to run under.

I then spun up a Windows 10 1803 instance which I intended to run the Imaging Wizard on and create a new vDisk ready for deployment. The Target Device software installation went fine, however, as soon as I ran the Imaging Wizard and tried to connect to the PVS farm, I got this error message:-

Naturally, I first wondered if this was an occurrence of the old bug that only allowed connections to PVS server IP addresses instead of host names, but using the IP address gave the same error.

Checking the firewall ports via Telnet revealed that 54321 and 54322 on the PVS server were responding correctly.

Next stop was to check if anything had gone wrong in the upgrade process. Repairing the PVS Server software made no difference, as did a full uninstall, reboot and reinstall.

Next I tested on Windows 10 1709 in case it was an issue with the latest version – still no luck, the same error persisted.

The PVS Imaging Wizard logs in C:\ProgramData\Citrix\Imaging Wizard showed the following information:-

From this log, it seems that for some reason the PVS SoapServer version is not being returned when the Imaging Wizard is connecting to the PVS system, and because it does not match the required version (7.17), the wizard is halting with an error.

I’d used a specific account (-service-pvs) to run the PVS SOAP and Stream services, so I tried changing this to a different account, but that just killed the PVS responsiveness entirely 🙂

Finally, I thought it must be something to do with the database. I’d used an SQL Express 2017 instance for the PVS database, but after checking the supported databases list, it was clear that this was a valid configuration.

So I checked the permissions for the service account under SQL. Expanding Instance | Databases | DatabaseName | Security | Users, I checked the properties of the service account specified and looked at the Membership tab. The service account only had db_datareader and db_datawriter assigned, so I switched this to db_owner and tried again

After making this change, the Imaging Wizard now proceed as expected and connected successfully to the PVS server. So if you get this error message (Cannot connect to server less than version 7.x), checking the service account permissions on the SQL database should help you resolve it.

 

 

The post QuickPost: “Cannot connect to server version prior to 7.xx” when running Citrix PVS Imaging Wizard appeared first on HTG | Howell Technology Group.


Read full article on Appsense Feed



My Tweets

Last Articles

EUC Weekly Digest – February 16, 2019

Interesting EUC items from last week: Citrix StoreFront Download Citrix Workspace app 1902 for...

5 free alternatives to Microsoft Excel

If you don't want to pay for an expensive Microsoft Office subscription, here are five...

Photos: 10 privacy apps that help mobile users feel safer

If you're worried about privacy on your personal or company-issued mobile device, these 10 apps...

Tap the iStat Menus app for system information on the macOS menu bar

Apple minimizes distractions within its designs, and sometimes this makes performance monitoring...

Study: The 4 software development trends that will dominate 2019

The software development landscape is changing, but developers are using four key methods to...

Copy an Excel sheet from one workbook to another

Susan Harkins shows you two quick ways to copy data from one Excel workbook to another.

Entering leading zeroes in Excel

By default, Microsoft Excel won't display or store leading zeros. Read this Excel tip to learn...

Google cloud head Kurian tips off future Google cloud plans

Thomas Kurian has kept a low profile since his recent hire as CEO of Google’s cloud...

Update for Reclaim Outlook categories for IMAP accounts

Don't you hate it when a fabulous feature stops working?

Julia's big plan to break into enterprise: What's next for the fast-growing programming language

Julia Computing, an organization set up by the language's creators, has spelled out how it plans...

  • EUC Weekly Digest – February 16, 2019

    Saturday, 16 February 2019 14:30
  • 5 free alternatives to Microsoft Excel

    Friday, 15 February 2019 22:30
  • Photos: 10 privacy apps that help mobile users feel safer

    Friday, 15 February 2019 21:30
  • Tap the iStat Menus app for system information on the macOS menu bar

    Friday, 15 February 2019 20:30
  • Study: The 4 software development trends that will dominate 2019

    Friday, 15 February 2019 18:30
  • Copy an Excel sheet from one workbook to another

    Friday, 15 February 2019 00:30
  • Entering leading zeroes in Excel

    Friday, 15 February 2019 00:30
  • Google cloud head Kurian tips off future Google cloud plans

    Thursday, 14 February 2019 20:30
  • Update for Reclaim Outlook categories for IMAP accounts

    Thursday, 14 February 2019 18:30
  • Julia's big plan to break into enterprise: What's next for the fast-growing programming language

    Thursday, 14 February 2019 17:30